VW Heritage Returns Form

  • Before returning anything, please complete the form below.
  • The customer must meet the cost of carriage to return correctly supplied goods.
  • Unwanted goods returned after 30 days are subject to a 20% handling charge.
  • No unwanted goods can be returned after 90 days.
  • Returned goods must not have been fitted and must be in a re-sale able condition (unless faulty).
  • Parts that have been painted or modified cannot be returned.
  • Returns are not possible on tools, electrical goods after fitting (unless found faulty) or 'special order' goods.
  • Whilst we make every effort to provide accurate information, it is the customers responsibility to check that the parts are correct for their vehicle before fitting.
  • 'Special order' parts are charged in full at the time of the order being placed.
  • All goods are sold in accordance with Distance Selling Regulations

Please provide as much detail as you can - our Sales Team will contact you with a return reference number and address shortly.

  1. This should be the "For Order" number, exactly as it appears on your invoice
     
  2.