VW Heritage Returns Form

Before returning anything, please complete the form below.
The customer must meet the cost of carriage to return correctly supplied goods.
Unwanted goods returned after 30 days are subject to a 20% handling charge.
No unwanted goods can be returned after 90 days.
Returned goods must not have been fitted and must be in a re-sale able condition (unless faulty).
Parts that have been painted or modified cannot be returned.
Returns are not possible on tools, electrical goods after fitting (unless found faulty) or 'special order' goods.
Whilst we make every effort to provide accurate information, it is the customers responsibility to check that the parts are correct for their vehicle before fitting.
'Special order' parts are charged in full at the time of the order being placed.
All goods are sold in accordance with Distance Selling Regulations

Please provide as much detail as you can - our Sales Team will contact you with a return reference number and address shortly.

Your email address
Your Telephone Number
Your VW Heritage Account Number
Order Number
This should be the "For Order" number, exactly as it appears on your invoice
Items For Return & Qty
Reason For Return - Please provide as much relevant detail as possible.
Replacement Required?
Yes

No
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